Terms and Conditions - Hinoak Korean Charcoal BBQ

You acknowledge and accept the following terms and conditions when making a reservation request at Hinoak Korean Charcoal BBQ:

1. Reservation Cancellation Policy:

   a. Cancellations made at least 24 hours prior to the reserved time will not incur any charges.

   b. Cancellations made within 24 hours of the reserved time may be subject to a cancellation fee of $10 per person booked.

2. Reservation Amendments:

   a. Any amendments to the reservation, including changes in the number of guests or the reserved time, must be made at least 24 hours in advance, subject to availability.

3. No-Show Policy:

   a. Failure to arrive for the reservation without prior cancellation or notification will be considered a "no-show."

   b. No-shows may be subject to a fee of $35 per person booked.

4. Arrival Time:

   a. It is recommended to arrive on time for your reservation.

   b. If you are running late, please contact us to inform about the delay. We will hold the table for a maximum of 10 minutes from the reserved time. After that, the reservation may be considered a no-show.

5. Group Reservations:

   a. For groups of 10 or more guests, a separate reservation policy may apply. Please contact us directly for more information.

6. Menu Set Discounts:

   a. When booking 48+hours in advance, a 5% discount will be applied to all Premium sets.

   b. The discount applies only to the selected menu set and does not extend to other products or services.

   c. The discount cannot be combined with any other offers or promotions.

7. Reservation Confirmation:

   a. A reservation request does not guarantee a booking until it is confirmed by Hinoak Korean Charcoal BBQ. Confirmation may be subject to availability and other factors.

b. We will contact you back with the closest available times to your requested reservation time.

8. Restaurant Policies:

   a. Hinoak Korean Charcoal BBQ reserves the right to refuse service to any individual or group at its discretion.

   b. The management reserves the right to modify or terminate these terms and conditions without prior notice.

Please read and understand these terms and conditions before proceeding with your reservation.